SECTION 1 – TERMS & CONDITIONS

This website is operated by Real Old Remedies Inc. (hereinafter referred to as “Real Old Remedies”). Throughout the site, the terms “we”, “us” and “our” refer to Real Old Remedies Inc. Real Old Remedies offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us or visiting our third-party social networking sites you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please review these Terms of Service (the “Agreement”), which shall apply to the use of this webpage, as well as to the purchase of all products and services sold to you through this webpage. By using this webpage you confirm that you have reviewed and understand the terms and conditions set out therein and that you agree, without limitation or qualification, to be bound by the terms and conditions of this Agreement. These Terms and Conditions and Privacy Policy govern your use of Real Old Remedies’ website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

As the terms of this Agreement may be modified at the sole discretion of Real Old Remedies, without any obligation to notify you, we advise that from time to time you check this webpage to review the changes. Your continued use of this webpage shall constitute your consent to any changes.

SECTION 2 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your

minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without expressed written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information that is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 6 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any

offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service

will be corrected.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with

1. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
2. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Here at Real Old Remedies, we respect your privacy and will take measures to protect your data and personal information. We will not use or share your information with anyone except as described in this Privacy Policy. We reserve the right to update this privacy policy at any time.

When you book an appointment for one of our consultations or you purchase a product from our Goods Shop, we collect your personal information which you provide at checkout including your name, shipping address, billing address, username, password, phone number, email address, credit card, and any other information you wish to provide in your user/customer account. We also collect information when you subscribe to a newsletter or email list, participate in a survey, contest, or special promotion, request customer support, or send us your personal information directly. We will ask that you provide consent when adding you to our mailing lists. We use this information to fulfill your order and to document your registration as a customer. We will not sell or redistribute your information to anyone.

SECTION 12 – COMMUNICATIONS

You authorize Real Old Remedies to: (a) accept communications it receives from you by means of the Website as if those communications had been given directly by you in writing and signed by you; and (b) respond to your communications through the Website, by e-mail or other means of communication. Communications you send to Real Old Remedies are not effective unless and until they are processed by the responsible Real Old Remedies representative. Real Old Remedies may refuse to process any communications sent to Real Old Remedies, or may reverse the processing of any communications sent to Real Old Remedies, at any time in Real Old Remedies’ discretion, and without any notice or liability to you or any other person, including if Real Old Remedies believes the communication to be fraudulent or unlawful or defective, inaccurate or incomplete due to a technical malfunction.

SECTION 13 – ACCOUNTS & CODES

To access and use certain features and services of the Website you must have a valid Website account and use a valid user name and password (collectively “Codes”) accepted by Real Old Remedies. Accounts and Codes are personal, and may not be shared. You are fully responsible and liable for maintaining the confidentiality of your account information and Codes and for any and all use and misuse of your account and Codes (including all transactions using your account or Codes) and for all resulting loss and damage. You may not disclose your Codes to any other person or permit any other person to use your account or Codes. You will immediately notify Real Old Remedies by e-mail to realoldremediesinc@gmail.com if you discover any unauthorized use of your account or you know or suspect that your Codes have been lost or stolen or become known to or used by any other person. Real Old Remedies will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Real Old Remedies is not under any obligation to verify the actual identity or authority of any person using your account or Codes. Real Old Remedies may act upon any communication that is given through your account or by using your Codes. Codes do not restrict access by Real Old Remedies to password-protected information. Codes may not prevent unauthorized access to data or other information. Real Old Remedies may in its discretion cancel or suspend your account or change your Codes at any time without any notice or liability to you or any other person. Real Old Remedies may in its discretion at any time require proof of the identity of any person seeking to access and use the Website, and may deny access to and use of the Website or parts of it or refuse to accept or act upon any communication if Real Old Remedies is not satisfied with the proof.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 15 – PROHIBITED USES

You may not use our products for any illegal or unauthorized purposes nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose;

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. The Website is made available to you for your lawful, personal, non-commercial use only. You may use the Website only for the purposes and in the manner permitted by the Website and subject to these Terms & Conditions and all applicable laws. Using the Website for any other purpose or in any other manner is strictly prohibited. The Website and its content may not be copied, reproduced (except for printing in accordance with this section), imitated, republished, translated, uploaded, posted, publicly displayed, transmitted, modified, indexed, catalogued, mirrored, or distributed in any way, in whole or in part, for any purpose whatsoever, without the express prior written consent of Real Old Remedies. You may print Website pages for your personal, non-commercial informational purposes only, provided that you do not modify any of the pages or other content and you do not remove or alter any visible or non-visible identification, marks, notices or disclaimers. You may not use any of the software or services that are used by Real Old Remedies in the operation or provision of the Website except while you are using the Website in accordance with these Terms & Conditions.

SECTION 16 – OWNERSHIP OF WEBSITE AND CONTENT

The Website and its content (including all text, graphics, interfaces, images, video, sounds, music, artwork, designs, computer code, data, and other elements available on or through the Website, and the design, structure, selection, arrangement, and look and feel of those items, and the Website as a whole) are owned solely by Real Old Remedies and its licensors, and are protected by Canadian and international copyright, trademark, and other laws. Your use of the Website does not transfer to you any right, title or interest in, to or associated with the Website or its content.

SECTION 17 – YOUR INFORMATION

You will ensure that all information you provide to Real Old Remedies through the Website or otherwise, including account information (including your legal name, residential address, e-mail address), payment information (including your credit card numbers and their expiration dates), and transaction-related information, is true, accurate, current, and complete. Real Old Remedies will rely on the information you provide. You will be solely responsible and liable for any and all loss, damage and additional costs that you, Real Old Remedies or any other person may incur as a result.

SECTION 18 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Real Old Remedies Inc. hereby expressly disclaims, to the fullest extent possible under the law, any representations or warranties with regards to the webpage and your purchase of any products or services hereunder. You agree to the use of this webpage at your own risk. It is provided “as is”, and may contain errors, inaccuracies, viruses or bugs, and it may not be up to date, and therefore is not to be relied upon. Specifically, Real Old Remedies does not warrant that the product description or pricing is accurate.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. You herby waive all remedies, warranties, guarantees or liabilities, arising from law or otherwise. In no event shall Real Old Remedies, its officers, representatives or employees be liable to you for any damages, however caused, including but not limited to direct, special, consequential, incidental, punitive or otherwise. Real Old Remedies shall not be liable for lost properties, business interruption, any computer related damage or loss of data. Real Old Remedies hereby excludes all liability with respect to the transmission of viruses or bugs. This entire limitation shall apply even if Real Old Remedies were informed of the possible occurrence of the above mentioned damages. Real Old Remedies maximum liability shall in no event exceed the amount paid by the purchaser for the product. This limitation is an essential element of the agreement between Real Old Remedies and you.

In no case shall Real Old Remedies be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 19 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Real Old Remedies and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 20 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 22 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 23 – GOVERNING LAW

These Terms & Conditions and all related matters are and will be governed by, and construed and interpreted solely in accordance with, the laws of the Province of Ontario, Canada and applicable federal laws of Canada, excluding any rules of private international law or the conflict of laws that would lead to the application of the laws of any other jurisdiction and excluding any law that implements the United Nations Convention on Contracts for the International Sale of Goods.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Disclaimers

The website, and the products, services, and content provided through the website, are provided on an “as is”, “as available” and “with all faults” basis, without any representations, warranties, conditions, or guarantees of any nature or kind whatsoever, whether express, implied or statutory, or arising from custom or trade usage or by any course of dealing or course of performance, including any representations, warranties, conditions, or guarantees of or relating to accuracy, accessibility, availability, completeness, durability, errors, fitness for a particular purpose, merchantability, non-infringement of third party rights, lack of viruses or other disabling or harmful code, performance, quality, results, suitability, security, timeliness, title, quiet enjoyment, uninterrupted service, or workmanlike effort, all of which are hereby waived by you and disclaimed by Real Old Remedies to the fullest extent permitted by law. You are solely responsible and liable for the selection and use of the products, services, and content provided through the website to achieve your intended results. All persons should consult their medical care provider prior to taking or relying upon any herbal product, especially women who are pregnant or nursing, and persons with known medical conditions. Real Old Remedies does not promise that the website, or the products, services, or content provided through the website, will be error-free, uninterrupted, or secure, that any defects will be corrected, or that your use of the website, or the products, services, or content provided through the website, will produce specific results. You use the website, and the products, services, and content provided through the website, at your own risk. Except as set forth in the return & exchange terms, if you are dissatisfied with the website, or the products, services, or content provided through the website, your sole remedy is to cease using the website, and the products, services, and content provided through the website.

You are solely responsible for obtaining, provisioning, configuring, maintaining, paying for, and protecting from loss and damage, all equipment, software and services (and all data contained therein) necessary for your use of the website.

SECTION 25 – PRIVACY POLICY

Your privacy is important to Real Old Remedies Inc. (hereinafter referred to as “Real Old Remedies”). This Policy explains how Real Old Remedies collects, uses, discloses, and retains your information.

Your Consent

When you provide Real Old Remedies with your personal information, you consent to Real Old Remedies’ collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.

Personal Information

“Personal information” means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number or email address. How Real Old Remedies Collects Your Personal Information – You may be asked to voluntarily provide your personal information to Real Old Remedies anytime you are in contact with Real Old Remedies, including when you purchase products or services from Real Old Remedies through events, seminars, or our website. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Real Old Remedies’ website. For example, when you purchase products or services from Real Old Remedies (including at a retail pop-up, events, seminars, or through the Real Old Remedies website), when you create or manage an account with Real Old Remedies (including a user account for Real Old Remedies’ website), when you send us an email, when you register or subscribe for Real Old Remedies’ newsletters or promotions, or participate in Real Old Remedies’ promotions, sweepstakes, contests, or surveys, and when you contact Real Old Remedies’ Customer Service, Real Old Remedies (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, email address, phone numbers, and any other personal information you voluntarily provide. In addition, Real Old Remedies may retain your purchase history from Real Old Remedies’ website. You might also provide Real Old Remedies with the personal information (such as name, email, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Real Old Remedies’ website. Please ensure that you have the consent of other persons before you provide their personal information to Real Old Remedies.

How Real Old Remedies Uses Your Personal Information – Real Old Remedies uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including: (a) to contact and correspond with you regarding your transactions and your use of Real Old Remedies’ products and services and to provide you with Customer Service, (b) to provide you with information regarding Real Old Remedies’ announcements, promotions, upcoming events, new products, and special features; (c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts); (d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Real Old Remedies’ relationship with you; (e) to personalize and improve your shopping experience; (f) to administer and facilitate your participation in sweepstakes, contests, and promotions; (g) to create and manage your account; and (h) to develop, deliver, and improve Real Old Remedies’ products, services and advertising. Real Old Remedies may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with Real Old Remedies and your use of Real Old Remedies’ website and services. Real Old Remedies may combine your personal information collected through various sources, including information collected at Real Old Remedies’ events and through Real Old Remedies’ website, and information obtained from other sources. Real Old Remedies may use personal information to create non-personal information, as defined in the next section, and Real Old Remedies may then use, disclose, transfer, and retain the non-personal information in accordance with this Privacy Policy.

Non-Personal Information

Real Old Remedies also creates and collects “non-personal information” – information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual. Real Old Remedies may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of this Privacy Policy.

Cookies and Other Technologies

Real Old Remedies’ website, online services, email messages, and advertisements may use “cookies” and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Real Old Remedies to improve products and services, advertising, customer communications and the shopping experience. For example, Real Old Remedies may use information collected through cookies and similar technologies to recognize the user of Real Old Remedies’ website, determine a user’s general location to tailor the website content to that user’s location, track use of the website, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certainfeatures of Real Old Remedies’ website. Real Old Remediess may use web beacons, pixel or gif tags, and action tags to confirm that email messages have been delivered and opened. You may opt-out of receiving emails in accordance with this Privacy Policy. The foregoing information may be collected directly by Real Old Remedies or by its third-party service providers.

Third Party Analytics and Similar Situations

Real Old Remedies uses certain third-party analytics and/or ad serving services on its website. The providers of these services may independently collect, use, and disclose your IP address together with information (not including your name, address, email address, or telephone number) about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy

policies.

Real Old Remedies collects transactional information and browse behavior on our website. Real Old Remedies may use such information to offer you recommendations for products and services that are relevant to your interests. Real Old Remedies uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Real Old Remedies shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.

Social Networking and Similar Situations

When you use certain aspects of Real Old Remedies’ websites or other services, or post information to other social networking sites (e.g., there may be links to Real Old Remedies’ Facebook or Twitter pages or you may be able to “like” a product on your Facebook account or “pin” a product on your Pinterest account), the personal information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. As will be evident, in such a case, you will be leaving Real Old Remedies’ website and going to the third party’s website. Any information provided to such third party social networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those situations. Real Old Remedies has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.

Disclosure of Personal Information

Affiliates — Real Old Remedies and its affiliates may share your personal information with each other and use it in connection with our relationship with you for the provision of our products and services, the whole in accordance with this Privacy Policy. Joint Promotions — Certain promotions or services may be offered jointly by Real Old Remedies and other companies or organizations, and in those circumstances your personal information collected in connection with those promotions and services and which is necessary for these other companies and organizations to provide such promotions and services will be shared among Real Old Remedies and the other companies and organizations involved. Real Old Remedies has no control over, or responsibility or liability for, the use, disclosure, and retention of personal information by the other companies or organizations; their use, disclosure, and retention of your personal information is governed by the privacy policies of those other companies (not this Privacy Policy). Suppliers and Service Providers — Real Old Remedies may disclose your personal information to Real Old Remedies suppliers and service providers to provide products and services to Real Old Remedies (including to provide payment processing services, Customer Service, customer communications, data processing and data management, marketing, fraud detection, address validation, and tax services), to assist Real Old Remedies to use your personal information in accordance with this Privacy Policy (including to process your transactions and payments, fulfill your orders, deliver products to you, and provide customer service). For example, Real Old Remedies engages service providers to help operate Real Old Remedies website, advertising, and email services and to analyze information collected through the website, advertising, and email (including through cookies and other similar technologies). Real Old Remedies requires its suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.

Miscellanious — Real Old Remedies may disclose your personal information as required by legal disclosure obligations under applicable law, including to comply with a subpoena, warrant or court or arbitral order, or litigation disclosure obligations. Real Old Remedies may also disclose your personal information if Real Old Remedies reasonably believes disclosure is necessary or appropriate relating to national security, law enforcement, or other issues of public importance. Real Old Remedies may also disclose your personal information as otherwise required by law, or authorized by law in connection with a legal investigation, or if Real Old Remedies reasonably believes the disclosure is necessary or appropriate to protect and enforce Real Old Remedies’ legal rights, interests and remedies or protect the business, operations or customers of Real Old Remedies or other persons (including detecting and preventing fraud and preventing violation of the terms of use that govern Real Old Remedies’ website). Real Old Remedies has no control over, or responsibility or liability for, the further use, disclosure, and retention of your personal information disclosed in those circumstances, and the further use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. For example, Real Old Remedies may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention and prosecution of activities that Real Old Remedies reasonably believes to be unlawful or fraudulent (including activities at Real Old Remedies’ events or website), and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities. Real Old Remedies may disclose your personal information in connection with a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all of Real Old Remedies’ business or assets (including in connection with a bankruptcy proceeding), but Real Old Remedies will require that the information recipient agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.

Retention, Location, and Protection of Personal Information

Real Old Remedies retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law. Real Old Remedies will store and process your personal information in Canada and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of Canada, and their laws may be different from the laws of your country. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of Canada or your country. Real Old Remedies employs reasonable safeguards – including administrative, technical and physical measures – appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. While Real Old Remedies uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Real Old Remedies cannot guarantee absolute security of your personal information.

Accuracy and Access to Personal Information

You can help Real Old Remedies maintain the accuracy and completeness of your information (including your Real Old Remedies website account information) by notifying Real Old Remedies of any changes to your personal information. You may update your Real

Old Remedies website account information through Real Old Remedies’ website. You may request access to your personal information and information about Real Old Remedies’ collection, use, disclosure, and retention of that information by sending your request to realoldremediesinc@gmail.com. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. Business Contact Information — To the extent permitted by law, the provisions of this Privacy Policy concerning personal information do not apply to information (such as your name, position or title, business address, business telephone number, business fax number, and business e-mail address) that enable you to be contacted at a place of business. Other Websites/Online Services — Real Old Remedies’ website and online services may contain links to other websites or online services. When you use those links you are contacting another website or service. Real Old Remedies has no responsibility or liability for, or control over, those other websites or service or their collection, use, disclosure, and retention of your personal information. Please refer to the privacy policies and terms of use that apply to those other websites or online services.

Policy Changes — Real Old Remedies may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on Real Old Remedies’ website at www.realoldremedies.com. Real Old Remedies’ collection, use, disclosure, and retention of

your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Real Old Remedies subsequent to any changes to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of your personal information in accordance with the changed Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of the page) and review any changes since the last version.

SECTION 25 – SHIPPING & RETURNS

Orders and Payment: Real Old Remedies cannot accommodate add-ons or substitutions once your order has been confirmed at checkout. In the event that your order is cancelled or refused, you shall receive an email confirmation stating same. Additionally, if your order is refused or cancelled following payment, Real Old Remedies will reimburse you for the full amount paid. The third party credit card service provider must approve all purchases made through the use of a credit card. You agree not to resell any products purchased under this Agreement, nor to transfer any of your rights hereunder without the prior written consent of Real Old Remedies.

Shipping: Real Old Remedies will ship with Canada Post based on the method you select from the available options. The estimated time of the arrival of your product should be considered as an estimate only, and Real Old Remedies will not be responsible for any damages due to delays in shipping. Options and cost for shipping will be provided in the checkout page when you make a purchase. You are responsible for all federal and provincial shipping related taxes, and you agree to comply will all export laws of Canada that apply to the products purchased or received under this agreement. Since Real Old Remedies uses a third party shipping service provider to ship its products, Real Old Remedies will not be liable for any loss, damages (direct or indirect) or expense due to shipping. Title and risk of loss shall pass to you at the moment the product that you have purchased is transferred to the third party shipping service provider. Returns: If any of our products do not meet your expectations, we want to know. Please contact us, and include your order number and a description of the reason for the desired return. We will investigate, and evaluate the request before a replacement or refund will be issued. Refunds will only be issued to the same payment method that was used for the original purchase, and the cost of the original shipping will not be refunded. Items for return must be sent back at the expense of the customer. Unwanted items must be unopened with the seal fully intact for refunds to be issued. Returns due to quality issues, will be covered by Real Old Remedies in the form of a printable prepaid shipping label, and must be pre-approved for return before being sent back to us. Products sent back without pre-approval may not be refunded. Real Old Remedies will not be responsible for lost, stolen, undelivered items, or items refused by customs. If your package has not arrived in a timely fashion please contact Canada Post to make a claim. If a shipment is returned to us un-delivered, we will contact you, and you will have the option to be refunded for the product (minus the original shipping fee) or we can reship the order to a new address after receiving an additional shipping fee. Refused Packages: When you refuse a package there is a shipping fee associated with the return that will be charged to us upon receipt of the item; the exact cost of this return fee will be unknown until that time. This fee associated with receiving the return will be deducted from the total of the refund before it is issued. If you refuse a shipment due to damage to the package, there will be no return fee charged.

Questions about the Terms of Service should be sent to us at realoldremediesinc@gmail.com.