Your privacy is important to Real Old Remedies Inc. (hereinafter referred to as “Real Old Remedies”). This Policy explains how Real Old Remedies collects, uses, discloses, and retains your information.

SECTION 1 – YOUR CONSENT

When you provide Real Old Remedies with your personal information, you consent to Real Old Remedies’ collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.

SECTION 2 – PERSONAL INFORMATION

“Personal information” means information about an identifiable individual that allows someone to identify or contact you, including, for example, your mailing address, telephone number or email address. Your submission of personal information through the store is governed by our Privacy Policy.

Real Old Remedies respects your privacy and will take measures to protect your data and personal information. We will not use or share your information with anyone except as described in this Privacy Policy. We reserve the right to update this privacy policy at any time.

When you book an appointment for one of our consultations or you purchase a product from us, we collect your personal information, which you provide at checkout, including your name, shipping address, billing address, username, password, phone number, email address, credit card, and any other information you wish to provide in your user/customer account. We also collect information when you subscribe to a newsletter or email list, participate in a survey, contest, or special promotion, request customer support, or send us your personal information directly. We will ask that you provide consent when adding you to our mailing lists. We use this information to fulfill your order and to document your registration as a customer. We will not sell or redistribute your information to anyone.

SECTION 3 – YOUR INFORMATION

You will ensure that all information you provide to Real Old Remedies through this website or otherwise, including account information (including your legal name, residential address, e-mail address), payment information (including your credit card numbers and their expiration dates), and transaction-related information, is true, accurate, current, and complete. Real Old Remedies will rely on the information you provide. You will be solely responsible and liable for any and all loss, damage and additional costs that you, Real Old Remedies or any other person may incur as a result.

SECTION 4 – COLLECTING YOUR PERSONAL INFORMATION

You may be asked to voluntarily provide your personal information to Real Old Remedies anytime you are in contact with Real Old Remedies, including when you purchase products or services from Real Old Remedies through events, seminars, or our website. In those circumstances you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Real Old Remedies’ website. For example, when you purchase products or services from Real Old Remedies (including at a retail pop-up, events, seminars, or through the Real Old Remedies website), when you create or manage an account with Real Old Remedies (including a user account for Real Old Remedies’ website), when you send us an email, when you register or subscribe for Real Old Remedies’ newsletters or promotions, or participate in Real Old Remedies’ promotions, sweepstakes, contests, or surveys, and when you contact Real Old Remedies’ Customer Service, Real Old Remedies (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, email address, phone numbers, and any other personal information you voluntarily provide. In addition, Real Old Remedies may retain your purchase history from Real Old Remedies’ website. You might also provide Real Old Remedies with the personal information (such as name, email, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Real Old Remedies’ website. Please ensure that you have the consent of other persons before you provide their personal information to Real Old Remedies.

SECTION 5 – USE OF YOUR PERSONAL INFORMATION

Real Old Remedies uses your personal information for various purposes in connection with our relationship with you for the provision of our products and services, including:

1. To contact and correspond with you regarding your transactions and your use of Real Old Remedies’ products and services and to provide you with Customer Service,
2. To provide you with information regarding Real Old Remedies’ announcements, promotions, upcoming events, new products, and special features.
3. To facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts).
4. To process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Real Old Remedies’ relationship with you.
5. To personalize and improve your shopping experience.
6. To administer and facilitate your participation in sweepstakes, contests, and promotions.
7. To create and manage your account; and
8. To develop, deliver, and improve Real Old Remedies’ products, services and advertising.

Real Old Remedies may also develop a confidential profile for you, which will be used to provide services to you and facilitate your transactions with Real Old Remedies and your use of Real Old Remedies’ website and services. Real Old Remedies may combine your personal information collected through various sources, including information collected at Real Old Remedies’ events and through Real Old Remedies’ website, and information obtained from other sources. Real Old Remedies may use personal information to create non-personal information, as defined in the next section, and Real Old Remedies may then use, disclose, transfer, and retain the non-personal information in accordance with this

Privacy Policy.

SECTION 6 – NON-PERSONAL INFORMATION

Real Old Remedies also creates and collects “non-personal information” – information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual. Real Old Remedies may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, then the non-personal information will be treated as personal information for the purposes of this Privacy Policy.

SECTION 7 – COOKIES AND OTHER TECHNOLOGIES

Real Old Remedies’ website, online services, email messages, and advertisements may use “cookies” and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Real Old Remedies to improve products and services, advertising, customer communications and the shopping experience. For example, Real Old Remedies may use information collected through cookies and similar technologies to recognize the user of Real Old Remedies’ website, determine a user’s general location to tailor the website content to that user’s location, track use of the website, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Real Old Remedies’ website. Real Old Remediess may use web beacons, pixel or gif tags, and action tags to confirm that email messages have been delivered and opened.

You may opt-out of receiving emails in accordance with this Privacy Policy. The foregoing information may be collected directly by Real Old Remedies or by its third-party service providers.

SECTION 8 – THIRD PARTY ANALYTICS AND SIMILAR SITUATIONS

Real Old Remedies uses certain third-party analytics and/or ad serving services on its website. The providers of these services may independently collect, use, and disclose your IP address together with information (not including your name, address, email address, or telephone number) about your visits to this and other websites that they service in accordance with their own privacy policies (and not this privacy policy). These services may use their own cookies and other data collection technologies. They may use this information to improve your experience, to gain a view of how people are using websites that they service so that improvements can be made, and as otherwise permitted in their privacy policies.

Real Old Remedies collects transactional information and browse behaviour on this website. Real Old Remedies may use such information to offer you recommendations for products and services that are relevant to your interests. Real Old Remedies uses the services of trusted third parties to offer you meaningful recommendations during the online experience.

Real Old Remedies shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.

SECTION 9 – SOCIAL NETWORKING AND SIMILAR SITUATIONS

When you use certain aspects of Real Old Remedies’ websites or other services, or post information to other social networking sites (e.g., there may be links to Real Old Remedies’ Facebook or Twitter pages or you may be able to “like” a product on your Facebook account or “pin” a product on your Pinterest account), the personal information that you post or share in connection with these third party sites is visible to other persons and can be read, collected, used and disclosed by other persons, including to send unsolicited messages. As will be evident, in such a case, you will be leaving Real Old Remedies’ website and going to the third party’s website. Any information provided to such third party social networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the personal information that you choose to post or share in those situations. Real Old Remedies has no control over, or responsibility or liability for, the use, disclosure, and retention of the personal information that you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your personal information in those situations.

SECTION 10 – DISCLOSURE OF PERSONAL INFORMATION

Affiliates — Real Old Remedies and its affiliates may share your personal information with each other and use it in connection with our relationship with you for the provision of our products and services, the whole in accordance with this Privacy Policy.

Joint Promotions — Certain promotions or services may be offered jointly by Real Old Remedies and other companies or organizations, and in those circumstances your personal information collected in connection with those promotions and services and which is necessary for these other companies and organizations to provide such promotions and services will be shared among Real Old Remedies and the other companies and organizations involved. Real Old Remedies has no control over, or responsibility or liability for, the use, disclosure, and retention of personal information by the other companies or organizations; their use, disclosure, and retention of your personal information is governed by the privacy policies of those other companies (not this Privacy Policy).

Suppliers and Service Providers — Real Old Remedies may disclose your personal information to Real Old Remedies suppliers and service providers to provide products and services to Real Old Remedies (including to provide payment processing services, Customer Service, customer communications, data processing and data management, marketing, fraud detection, address validation, and tax services), to assist Real Old Remedies to use your personal information in accordance with this Privacy Policy (including to process your transactions and payments, fulfill your orders, deliver products to you, and provide customer service). For example, Real Old Remedies engages service providers to help operate Real Old Remedies website, advertising, and email services and to analyze information collected through the website, advertising, and email (including through cookies and other similar technologies). Real Old Remedies requires its suppliers and service providers to agree to use your personal information only for the purposes for which it is provided to them, and to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.

Miscellanious — Real Old Remedies may disclose your personal information as required by legal disclosure obligations under applicable law, including to comply with a subpoena, warrant or court or arbitral order, or litigation disclosure obligations. Real Old Remedies may also disclose your personal information if Real Old Remedies reasonably believes disclosure is necessary or appropriate relating to national security, law enforcement, or other issues of public importance. Real Old Remedies may also disclose your personal information as otherwise required by law, or authorized by law in connection with a legal investigation, or if Real Old Remedies reasonably believes the disclosure is necessary or appropriate to protect and enforce Real Old Remedies’ legal rights, interests and remedies or protect the business, operations or customers of Real Old Remedies or other persons (including detecting and preventing fraud and preventing violation of the terms of use that govern Real Old Remedies’ website). 

Real Old Remedies has no control over, or responsibility or liability for, the further use, disclosure, and retention of your personal information disclosed in those circumstances, and the further use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. For example, Real Old Remedies may disclose information to law enforcement authorities or other businesses and organizations in connection with the detection, prevention and prosecution of activities that Real Old Remedies reasonably believes to be unlawful or fraudulent (including activities at Real Old Remedies’ events or website), and the disclosed information may include personal information of the individuals suspected of involvement in unlawful or fraudulent activities. Real Old Remedies may disclose your personal information in connection with a proposed or actual business transaction, such as a corporate reorganization, merger or acquisition, or the sale of some or all of Real Old Remedies’ business or assets (including in connection with a bankruptcy proceeding), but Real Old Remedies will require that the information recipient agree to protect the privacy of your personal information in a manner that is consistent with this Privacy Policy.

Retention, Location, and Protection of Personal Information Real Old Remedies retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law. Real Old Remedies will store and process your personal information in Canada. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of Canada, and their laws may be different from the laws of your country. 

The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of Canada or your country. Real Old Remedies employs reasonable safeguards – including administrative, technical and physical measures – appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal or similar risks. While Real Old Remedies uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Real Old Remedies cannot guarantee absolute security of your personal information.

Accuracy and Access to Personal Information

You can help Real Old Remedies maintain the accuracy and completeness of your information (including your Real Old Remedies website account information) by notifying Real Old Remedies of any changes to your personal information. You may update your Real Old Remedies website account information through Real Old Remedies’ website.

You may request access to your personal information and information about Real Old Remedies’ collection, use, disclosure, and retention of that information by sending your request to realoldremediesinc@gmail.com. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.

Business Contact Information — To the extent permitted by law, the provisions of this Privacy Policy concerning personal information do not apply to information (such as your name, position or title, business address, business telephone number, business fax number, and business e-mail address) that enable you to be contacted at a place of business.

Other Websites/Online Services — Real Old Remedies’ website and online services may contain links to other websites or online services. When you use those links you are contacting another website or service. Real Old Remedies has no responsibility or liability for, or control over, those other websites or service or their collection, use, disclosure, and retention of your personal information. Please refer to the privacy policies and terms of use that apply to those other websites or online services.

Policy Changes — Real Old Remedies may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on Real Old Remedies’ website at www.realoldremedies.com. Real Old Remedies’ collection, use, disclosure, and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Real Old Remedies subsequent to any changes to this Privacy Policy will signify your consent to the collection, use, disclosure, and retention of your personal information in accordance with the changed Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of the page) and review any changes since the last version.